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Privacy policy

DATA WE MAY COLLECT

We may collect and process the following data about you:

  • Personal data including, for example, your name, e-mail address, password, and in certain instances, telephone number, data about your usage of the Products, data you provide in connection with your usage of the Products, and data collected by tracking technologies that may identify you as an individual or allow online contact with you as an individual.

  • Facebook profile information, such as name, email address, and Facebook ID, if you choose to log in to the Products through Facebook.

  • Device information such as operating system version, device type, and system performance data.

  • Data collected via tracking technologies.

  • If you choose to have your account verified to confirm your status as a student, we may allow a third-party platform to access the specific personal data you provide to perform the verification. All the information you need to fill in the open text fields during account registration is mandatory. Any failure to complete that information or any response MINDFORGE considers abnormal may result in MINDFORGE refusing (or being unable) to process your request. You agree that the personal data you provide about yourself or subsidiary account holders or “Buddies” to MINDFORGE will be current, accurate, complete, and unequivocal.

USES MADE OF THE DATA

  • We use information held about you in the following ways:

  • To provide you with the Products.

  • To answer your questions or requests for information or handle your complaints.

  • To ensure that content provided by the Products is presented most effectively for you and your computer or other devices.

  • To provide you with promotional communications, such as email, to the extent that you have provided consent and/or consistent with notice and any opt-out rights to receive such communications under applicable law.

  • To carry out our obligations arising from any agreements entered into between you and us.

  • To allow you to participate in interactive features of the Products when you choose to do so.

  • To notify you about updates or changes to Product features and content.

  • To understand your broad, non-specific geographic location to help us identify groups of users by general geographic market (such as zip code, state, or country).

  • To account for applicable sales taxes based on zip codes provided to our payment processors for purchases made through the Website.

  • To inform Partners about your registration and use of the Products as described under Corporate and Other Community Sharing in section 6 above.

  • To serve our advertisements to you through third-party platforms, such as Facebook or Google, on other sites and apps or across your devices, to the extent that you have provided consent and/or consistent with notice and any opt-out rights for such uses under applicable law.

  • To provide you with the SMS Service to the extent that you have provided consent for such practices under applicable law. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

  • To manage your payments and orders.

  • If you choose to engage with the “My Progress” feature, you will be able to review your historical responses to the Perceived Stress Scale questionnaire (as logged monthly) to monitor your responses over time in connection with your Product engagement.

  • If you are an existing customer, we will only contact you by electronic means (e-mail or in-Product communication) with information about products and services similar to those which were the subject of a previous sale to you, except if you do not consent to, or opt-out to such communications.

  • If you choose to become a primary account holder of a MINDFORGE Family plan, we may cross-reference the address you’ve provided with that of any subsidiary account holder seeking to join your MINDFORGE Family plan to verify the validity of the subsidiary account holder.

  • If you choose to become a subsidiary account holder of a MINDFORGE Family plan, we may cross-reference the address you’ve provided with that of any primary account holder administering your MINDFORGE Family plan to confirm the validity of your subsidiary account.

 

CONFIDENTIALITY AND SECURITY

The security of your personal data is important to us.

We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal data, you can contact us at info@mindforge.app. Except as described under the “Disclosure of Your Data” section below, we do not provide your personal data to any third party without your specific consent, as defined by applicable law. MINDFORGE maintains technical, administrative, and physical safeguards to help protect the security of your personal information against unauthorized access, destruction, loss, alteration, misuse, or disclosure. Your personal information is accessible to only a limited number of personnel who need access to the information to perform their duties. Please note, however, that no method of transmission over the Internet or method of electronic storage is 100% secure.

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